★ Veteran-owned and operated

Data-driven solutions for operational problems that cost you money.

ControlPoint Consulting helps manufacturers, maintenance teams, and small businesses use Six Sigma thinking, practical data, and frontline execution to improve performance, reduce waste, and hold the gains.

Veteran LeadershipAccountability, discipline, and execution.
Data FirstDecisions supported by measurable evidence.
Practical PartnershipSolutions built with the people doing the work.

Improve the system, not just the symptom.

ControlPoint focuses on the operational control points that drive cost, quality, throughput, downtime, customer experience, and team performance.

Six Sigma Process Improvement

Use operational data to identify root causes, reduce variation, and build practical improvements that stick.

Operational Performance Reviews

Assess production flow, downtime, quality loss, labor utilization, and process constraints with a clear action plan.

Standard Work & Best Practices

Document repeatable methods, coach teams, and create simple visual controls that improve day-to-day execution.

Maintenance & Reliability Support

Bridge process improvement with maintenance thinking to reduce downtime, support troubleshooting, and improve equipment reliability.

A Six Sigma backbone with real-world execution.

The work is structured, but not overcomplicated. The goal is to find the few control points that matter most, act on them, and make sure the process does not slide back.

ManufacturingMaintenance OperationsSmall Business OperationsService BusinessesProduction PlanningInventory & Materials Flow
1
Define the problem and business impact

Clarify what is broken, where it shows up, and why it matters financially.

2
Measure the current process with usable data

Collect enough usable data to understand current performance without slowing the business down.

3
Analyze the root causes behind the gap

Separate symptoms from causes so effort goes toward the right problem.

4
Improve the process with practical countermeasures

Implement focused changes that teams can actually follow under real operating conditions.

5
Control the gains with standards and follow-up metrics

Use metrics, standards, and follow-up routines to keep improvements in place.

30%

year-over-year revenue increase

A small business engagement focused on time-in-chair as the key operational metric, discount adherence, pricing adjustments, and best-practice coaching.

What ControlPoint looks for

✓ Hidden downtime and support load
✓ Quality loss and rework loops
✓ Unclear process ownership
✓ Poorly controlled discounts or pricing
✓ Material flow and inventory friction
✓ Missing standards and accountability

Because the best solution is the one your team can execute after the consultant leaves.

The mission is not to bury your team in theory. It is to turn data into a focused plan, coach the people closest to the work, and build enough control into the process that performance improves and stays improved.

Complimentary Operational Discovery Call

Schedule a complimentary 20-minute operational discovery call to discuss efficiency, profitability, maintenance, workflow, or process improvement opportunities for your business.

Book a Discovery Call

Ready to find your control points?

Book a practical operational review and leave with a clearer view of the data, the problem, and the next best actions.

Doug Bracken
Brackend@controlpointconsulting.com
(850) 797-4580

Serving South Bend, Northern Indiana, and regional manufacturing and service businesses.